Description
Marketing Basics Vol. 2
Master customer retention with Marketing Basics Vol. 2 by Dr. Ify Okwuosa!
This guide dives deep into the strategies that turn one-time buyers into lifelong customers, helping you build a loyal customer base and sustain long-term business growth.
What You’ll Learn:
The importance of customer retention and how to measure it
Key strategies like: How Follow-Up Brings Customer Retention
How to segment customers and focus on high-impact groups
Techniques for creating a customer retention-oriented team
Practical tools and exercises to implement retention strategies
Whether you’re a business owner, marketer, or customer service professional, this guide equips you with the skills to retain customers and maximize lifetime value. Start building customer loyalty today!
